Consumer Guide

The Consumer Guide is prepared by Office of the Migration Agents Registration Authority (OMARA) for Consumer Protection.

Registered migration agents are required to provide the Consumer Guide (in English) to clients after agreeing to do work for them, but before starting that work.

To help clients who would prefer to read the Consumer Guide in a language other than English, OMARA has translated the guide into limited popular community languages.

https://www.mara.gov.au/news-and-publications/publications/consumer-protection/